Your details will be provided to us by the tenant taking a property with us. We will then email you a copy of the tenancy along with the guarantor form which you will need to sign online.
What liability do the tenants have with regards to paying rent? The tenant(s) are signing a jointly and severally liable assured shorthold tenancy agreement. This means all tenants share equal liability for the total monthly rent. Ultimately, if a tenant defaults on ‘their portion’ of the rent the other tenants will be liable to pay this under the terms of the tenancy agreement.
What is my liability as a guarantor? You are liable for the tenant named on the guarantor agreement. You will be contacted for any outstanding payments or to inform you of any liabilities that are not adhered to by the tenant. Each tenant will have their own guarantor unless agreed otherwise (e.g. for international students).
Can I use a photo-card driving licence as proof of ID and proof of address? Yes. You will need to attach two copies to the document as the Docusign template requires this before the document is complete.
You are chasing me for a completed form, but I think I have already signed it. Docusign allows users an option to fax part of the form to us. Commonly guarantors will fill in the form correctly, but use the fax option as a means to send proof of ID and address through to us. If you have selected this option please print the front cover, and fax the documents along with the cover page to the London Docusign fax number 03308220429.
Can you post the guarantor form to me? Yes, although ideally we would prefer the form to be signed online as this means we can complete the final stages of the tenancy agreement more swiftly. If you would like the form posted to you please call us on 02920 781525.